Effective Date: 10th November 2025
Entity Name: Zerozilla Infotech Pvt. Ltd. (“Zerozilla”, “we”, “our”, or “us”)
Product: ClykOps – Intelligent SOP & Workflow Management Platform
1. Overview
Your privacy matters to us.
This Privacy Policy explains how ClykOps collects, uses, discloses, and safeguards personal information when you visit our website, use the ClykOps platform, or interact with us in any way.
2. Information We Collect
We collect only the data necessary to deliver and improve our services:
- Account Information: Name, business email, organization, role/title.
- Usage Data: Login activity, workflow actions, audit logs, and feature usage metrics.
- Communication Data: Emails, support requests, or demo inquiries.
- Cookies & Analytics: Device identifiers and session data used to analyze site traffic.
We do not sell or trade user information.
3. How We Use Information
We use collected data to:
- Provide, maintain, and secure the ClykOps platform.
- Personalize user experience and recommend features.
- Respond to support and demo requests.
- Comply with legal and contractual obligations.
- Improve product functionality, AI models, and performance analytics.
4. Data Storage & Security
- Data is stored on secure cloud infrastructure with encryption in transit and at rest.
- Access is protected through SSO/SAML, multi-factor authentication, and role-based controls.
- Regular vulnerability assessments and audits are conducted to maintain compliance with ISO 27001 and similar frameworks.
5. Data Retention
We retain data only as long as necessary to fulfill the purposes outlined above or as required by law.
Users may request deletion or anonymization of their data by contacting privacy@zerozilla.com.
6. Sharing of Information
We may share limited data with:
- Authorized service providers supporting our operations (under confidentiality agreements).
- Legal or regulatory authorities when required by law.
We never share user data for marketing or resale.
7. International Data Transfers
Data may be processed in regions where Zerozilla or its partners operate.
All transfers comply with applicable data-protection laws (GDPR, DPDP Act 2023, etc.).
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data.
Requests can be sent to privacy@zerozilla.com.
9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available at www.clykops.com/privacy-policy.
10. Contact
For any privacy-related concerns:
Zerozilla Infotech Pvt. Ltd.
📧 privacy@zerozilla.com
